Energy Telemarketing Services
CSS telemarketing services provide call center and customer support services to meet your business needs, including high-touch customer contact centers, retail customer service and adaptable back end client services. If you need industry specific salesmanship to close commercial or residential programs, CSS can help.
We have not focused on credit cards, long distance, home loans or magazine subscriptions, or anything else besides energy. This is an edge we carry over other outsourcing call centers. Since our expertise is in the deregulated energy industry, everyone on our staff is fully trained in the dynamics of our industry.
In addition to outbound sales, we offer a menu of extensive inbound back office services. We provide high quality customer service, such as handling billing question support. The back office services can be made available for a few hours a day, all day or all week. This option provides our clients more flexibility on their budgeting concerns.
